HermesAi™ — AI Concierge for Boutique Hotels

The Promise

Boutique Hospitality, reimagined on WhatsApp

Automate your hotel front desk on WhatsApp

Your hotel brain, not just a chatbot.

Trained on your property — your tone, standards, partners, and guest experience.

Live in days, not months.

No PMS, no IT project. From idea to live, talking to your guests, in under two weeks.

Every message answered. No backlog.

Guests get an instant reply, day or night. Nothing slips through, nothing waits until morning.

Replaces forms with conversations.

Bookings, transfers, housekeeping, dining — captured naturally and confirmed automatically.

Speaks the language of your guests.

Premium hospitality care, calibrated to your brand and fluent in every guest's mother tongue.

🛎️

Happier guests, instantly

24/7 instant, personalised responses in your guests' preferred language — fast, seamless, and always available.

📋

Keep your front desk focused on hospitality

Hermes handles up to 80% of routine guest requests — giving your staff more time for meaningful guest experiences.

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Turn guest conversations into revenue

From airport transfers to late check-outs, dining and upsells — every interaction becomes an opportunity.

How Hermes Works

From welcome to looked after

Real conversations. Pre-stay, in-stay, post-stay — covered

Step One

Welcome & recognise

Hermes instantly understands who the guest is, where they are in their stay, and what they need.

Step Two

Detect intent & coordinate

Dining, transfers, bookings, late check-out — every request is routed seamlessly behind the scenes.

Step Three

Confirm & fulfil

Requests are captured, confirmed, and actioned in real time with zero friction for the guest.

Step Four

Look after every stay

From fresh towels to local recommendations, Hermes handles the details that make hospitality feel effortless.

The Numbers

Pays for itself in the first month

Profits every month after. For a 10-room property in season — every message answered, every revenue moment captured

Investment vs. Return

A snapshot of monthly impact.

Operational time saved

€600 – €900

Reception hours reclaimed

New revenue captured

€700 – €1,800

Transport, dining, excursions, upgrades

Hermes investment

€199/mo

Signature Plan · €599 setup

€199 / month → up to €2,700 in monthly value

Pays for itself in month 1 · 30-day money-back guarantee

Reserve your Founding Partner place

Pricing

Lock your rate, as an early adopter

Be one of the selected properties and lock your rate as a Founding Partner

Core

Elevate the in-stay guest experience

from€99/month

AI Concierge Support
Instant property FAQs & stay assistance
Local recommendations & transport help
Monthly guest interaction insights

Signature

Streamline arrivals and operational coordination

from€199/month

Everything in Core
AI-powered pre-arrival coordination
Arrival & departure planning
Front desk operational workflows
Escalation management support
Weekly operational performance reviews

Premium

Deliver a fully connected AI-powered guest journey

from€299/month

Everything in Signature
Autonomous guest coordination
Specialist Hermes guest-service agents
Smart escalation & sentiment detection
Post-stay engagement journeys
Hermes Premium Support

Included Across All Plans

WhatsApp Business configuration
Multilingual guest support
Hermes Knowledge Base setup
Guest journey calibration
Monthly interaction reporting
Dedicated Launch & Onboarding

One-time setup from €599 · 30-day money-back guarantee · Pay 10, get 12 on annual

Get in touch

Let's start a conversation

Tell us a little about your property and we'll be in touch within 24 hours.

Thank you for connecting!

Our team will get back to you right away.

The brain behind every guest message